Scope & Updates

This Privacy Policy applies to personal information processed by Petra, Inc. through our website, platform, and related services. We may update this policy periodically. When we do, we will revise the "last updated" date at the top. Continued use of our services after changes constitutes acceptance of the updated policy.

Personal Information We Collect

We collect information you provide directly (name, email, company, billing details), information collected automatically (IP address, browser type, device identifiers, usage data), and information from third parties (analytics providers, advertising partners, and publicly available sources).

How We Use Personal Information

We use your information to provide, operate, and improve our services, process transactions, send service-related communications, deliver marketing with your consent, comply with legal obligations, and prevent fraud or abuse.

How We Disclose Personal Information

We do not sell your personal information. We may share it with service providers acting on our behalf, business partners with your consent, and authorities when required by law. In the event of a merger or acquisition, your data may be transferred to the successor entity.

How We Disclose Personal Information

We do not sell your personal information. We may share it with service providers acting on our behalf, business partners with your consent, and authorities when required by law. In the event of a merger or acquisition, your data may be transferred to the successor entity.

Your Choices & Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal information, withdraw consent, or lodge a complaint with a supervisory authority. To exercise your rights, contact us at privacy@petra.com.

International Data Transfers

Petra operates globally. Your information may be transferred to and processed in countries outside your own, including the United States. We implement appropriate safeguards, such as Standard Contractual Clauses, to protect your data during such transfers.

Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business relationship with you, or comply with legal obligations. When no longer needed, data is securely deleted or anonymized.

Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to operate our website, analyze usage, and deliver relevant content. You can manage cookie preferences through your browser settings or our cookie consent tool. Note that disabling certain cookies may affect site functionality.

Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will promptly delete it.

Other Provisions

This policy does not create any contractual rights. Our services may contain links to third-party websites whose privacy practices are independent of ours. We are not responsible for the content or privacy practices of those sites.

Contact

Contact for questions, requests, or concerns regarding this Privacy Policy, please contact us at:

Petra, Inc.
123 Market Street
San Francisco, CA 94105

privacy@petra.com